"Most grateful for all your efforts"

Mr T - "I wish to place on record my thanks to Rachael and the practice for the exemplary manner with which you have handled this case, in particular the degree of consideration for my feelings and the sensitivity that has been shown all the way through.

I had not anticipated that the matter would be settled so soon or at the level you achieved and I am most grateful for all your efforts. Although any amount of monies are no substitute for the loss of my wife, the fact that there is now a sum providing a legacy in her name for our grandchildren is indeed some comfort."

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