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Risk & Compliance Manager
T: 01902 392451
lyn.coughlan@fbcmb.co.uk
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In her primary role as Compliance Manager, Lyn is responsible for the Firm’s practice management quality standards and monitoring the Firm’s on-going compliance performance to ensure all systems and controls are adhered to. In addition Lyn also manages the Firm's IT, Facilities and Records functions and is responsible for Health & Safety across all of our branches.
In 2014 FBC Manby Bowdler's Compliance Team was awarded 'Team of the Year' by LawNet, which recognised the Firm’s innovative approach to centralising and monitoring compliance processes to ensure that all customers to the Firm receive a consistently stellar service.
Lyn is highly regarded for her compliance expertise and sits on the Law Society's Lexcel Panel, which assesses legal firms aiming to achieve the highest standards in the UK.
Did you know? Lyn’s favourite movies are SciFi and she loves to watch a good game of hurling.
Mrs G - "I wasn't entirely sure of what I needed to do or I would have tried to do it myself. Mark Turner knew what was needed and got on with it speedily and efficiently. FBCMB are always very good”Mark specialises in a variety of matters including...
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Mr P - "Fantastic service provided by Andy Ward, no delays, very knowledgeable and helpful. Faultless client service. Highly recommended."Mr M - "A first class service. Thorough and courteous and helpful. Many thanks for the massive amount of...
Mr & Mrs M - "We would like to thank you very much for your help in steering us through the recent claim. You were very understanding of the situation and helped us get through the last couple of years and gave us good advice as it was very difficult...
Ms W - "We greatly appreciated the sensitivity with which Margaret approached and advised the subject matter and for making the home visits so that we were in comfortable and familiar surrounds. It was all made so easy for us - thank you!"Click here...
Ms B - "At every contact with FBC Manby Bowdler they been professional but personable, clearly explaining my options and giving me sound advice promptly. I will definitely use their services again.”Mrs E “Process was very easy and swift as...
Mrs T - "Vicky was a lovely lady who dealt with the subject of making a will in a friendly, well informed way - she spoke in a away we could understand and explained every step of the way what was happening, very professional!"Anon - "Originally made...
Ms F - "Ms Carr has been my only solicitor. She is not only a great solicitor but she has a wonderful personality.”Mrs C - “Advice and unpersuasive verbal help on making my will in a rather difficult situation- understanding and sensible,...
Mr D - "Efficient, Professional and Personal"Anon - “Overcame the language barrier effectively and efficiently. Really pleased with all aspects of the work carried out. Thank you”Anon - “Excellent service and good advice, very clear and...
Anonymous -“Jan Corser is very professional but also friendly and helpful. This is my third will to be drawn up at FBC. They have helped me with my LPA and house moves too.”Mrs B - "Very good service, bit nervous but Jan put me at ease right away."Ms...
Mr J - "Another case concluded" "Another case put to rest""Another one bites the dust""Thank you very much to FBC Manby Bowdler and special thanks to Gareth for winning cases for us. This is probably the 9th Case that has been concluded in our...
Mr S - “I would like to say thank you ever so much for representing me, you and your team are brilliant and if I ever need a solicitor you will definitely be used by me, thank you once again.”Click here to view Lorraine's profile...
Ms L - "Jane always explains everything so that I understand and feel reassured. Excellent advice and service."Click here to view Jane's profile...
Mrs H - "Thank you for taking care of Dad's estate. During such a terribly sad and stressful time due to other factors, I found it so comforting that someone so capable and dependable was taking care of the practicalities that we couldn't possibly...
Anon - “Good company I have used several times on property and now for a divorce matter, would highly recommend. Good service, Louise Bond was very professional.”Louise has several years’ experience in Family Law and specialises in cases involving...
Mr & Mrs H - "Thank you for everything you have done for us, and for your help, courtesy and professionalism in settling my claim. I will now be able to try and put the accident behind me, and can rest in the knowledge that my future is protected...
Mr H - "Throughout a very difficult time for myself and family FBC staff, especially Susan Todhunter, always treated me courteously and with care. The advice given has proved to be sound we were satisfied with the result achieved.Sue always made time...
Mr G - "Niall provided us with an absolutely first class service. The depth and quality of his advice was of the highest standard and his response times and communication were superb even though he is always very busy."Mr P - "Could not have had a...
Mr J - "Initial consultation was very reassuring, with clear advice and guidance. We were always kept well informed. I would recommend doing business with this company."Ms E - "Efficient, professional legal services - I find anything related to the...
Mr & Mrs J - “Will was a pleasure to deal with. He dealt with our instruction quickly and efficiently. He explained things in a clear way we could really understand.”Mr C - “Totally professional in every way, listens to what your needs are and...
Mr H - “Excellent service, understood immediately what I wanted to do. Discussed any possible issues regarding the changes clearly and ultimately, a quick, efficient service.”Mrs B - “Everything very straight forward especially as it was done at home...
Anon - "I have very much appreciated having Anne Thomson as my representative in a lengthy and difficult family case. She was principled and resilient all the way through. I highly recommend her for handling significant, complex and challenging...
Mrs T - Efficient, friendly, knowledgeable team. The searches were thorough and every step of the way the team advised as to process and terminology which was very helpful. I liked being able to talk directly with our conveyancers, popping into the...
Ms K – “We were dealt with very professionally and made to feel at ease.” Mr D - "Costs and time scales were discussed at the time of instruction and met with satisfaction during a difficult time for the family. Thank you for a professional...
Mrs V - "All the staff at Redditch were helpful and friendly. Sara explained all the process in terms I could understand. Meeting on time and no unnecessary fuss."...
Mr O - “Very pleased as everything was handled in a very professional manner and within the expected time scales.”Ms Y - “Will Jones visited my mother at her home, which made it so much easier for the family to deal with her needs. Also he made us...
Mrs W - "We needed to establish Lasting Power of Attorney and update our wills. From the first tome Margaret Rowe came to see us, we both felt comfortable and confident with her advice and guidance through the procedure which has given us peace of...
Mr D - "Thank you so much for doing a perfect job. You made all the stress of selling a house easy."...
Ms G - "Samantha Roberts was excellent from the first meeting through to signing my will. Everything clearly explained, very professional throughout but with a lovely friendly manner which puts you at total ease. Could not recommend her enough."Click...
Mr W - “Very proactive approach to the efficient completion of leasehold legalities on time sensitive matters.”Click here to view David's profile...
Mrs L - “Excellent Advice. I have no hesitation recommending FBC Manby Bowdler. I had a need to seek legal help regarding an employment matter. All the advice give was clear and in full. All staff go out of their way to help you achieve your goals,...
Mr B - "Although the intended purchase did not complete due to findings from the Commercial Surveyor; FBC Manby Bowdler's representation, advice and communication was flawless throughout the process. We will be appointing FBC to represent us again...
Mr R - "Having fought five years against an employer which had caused me exceptional harm, resulting in the catastrophic and premature end of my career, I could not be more pleased with the outcome secured by my Solicitor and Barrister. As a result I...
Mr P - "Both the will and power of attorney were carried out efficiently and with the utmost understanding. The help received from Michelle was outstanding and made the whole process worry free."Mr B - "My mother is a 95 year old woman and Michelle...
Mrs BC - "A fantastic service with clear progress reports on a regular basis. We wouldn't use another solicitor for this type of work.”"Craig Ridge was knowledgeable and always found out more before giving advice. Our questions were answered quickly...
Ms K - "I was completely satisfied with my solicitor, she was completely professional, efficient. I couldn't have been happier with her services."Mrs B - "I’m writing to express my thanks for the advice and support Rachel Bloxwich gave during a very...
Mr B - "Thanks for all your effort and hard work on this, another good job by FBCMB!!"Click here to view Alison's profile...
Mr DA - “Having obtained Probate at record speed, it is impossible to recommend any improvement. “In an ever more administrative and complicated world, I have been quite astonished at the speed with which our Probate Grant was obtained and equally...
Mr R - "Very professional and helpful when contacted."Anon - "Refreshingly reliable service. Thank you"Mr P - "I was very happy with the service received from Tom Devey and the team at FBCMB, you were great throughout all. "Even though I do not...
Mr A - "Exemplary service delivered on time to cost estimate. All obstacles overcome, professionally and profoundly."Click here to view Andrew's profile...
Ms G - "Kate was brilliant with my divorce, keeping me up to date and explaining the processes. I felt very comfortable talking to Kate. I just wish there were more Solicitors like her."Click here to view Kate's profile...
Ms G - "Charlotte went above and beyond to rectify the litigation issue on my behalf, checking all avenues to pursue and explained everything well throughout the process. She kept me in the loop via emails and phone calls, which I really appreciated...
Ms K - "Good Advice - Guy defended my interests with honesty and integrity. The advice given was proportionate, unnecessary costs were not incurred and the best available outcome was achieved."Ms D - "Service beyond expectations. Would highly...
Anon - "Excellent service. Suzanne was faultless along the way. perfect communication both on the phone and email and even better face to face. Quick and Easy and terminology used we understood well. Extremely happy with the service provided, speed...
Mr W - “A very professional company, I would not hesitate to use again - 5* rating.”Anon - “Dealt with effectively and easy service with friendly staff”Anon - “Very Pleased with the service and advice given, also the outcome. Very helpful and always...
Ms T - "From the first time I met Angie, I felt confident that she was right for the job. She was friendly, competent, professional and always kept me informed on the process. Would engage her again without hesitation. Great lady and great...
Mrs EJ - "I was recommended by a friend. Mr Jones prepared three wills in total, for myself, my partner and my aunt. "Very satisfied with the service provided; couldn't ask for better. Very understanding and considerate throughout the process."Ms B -...
Mrs C - "My contact with FBC Manby Bowdler has been very positive. The service offered is first class and I regard the organisation and staff as a friend. Thank you."Anon - "As we approached our 80th Birthdays, my wife and I decided that we should...
Mr B - "Thanks for your help in this matter. As i'm sure you've dealt with many cases and know it's tough for people to go through. Knowing I had you look after my case gave me reassurance and trust. Most importantly it gave me peace of mind. Thank...
Mrs H - "I just want to thank you so much for your hard work, help and guidance during my house purchase. You have been brilliant keeping me on track and I am aware that I have relied on you totally."Miss G & Mr H - "Thank you for all your hard work...
Mr J - We received first class advice and help. Sara Thomas was very knowledgeable and provided regular communication all the way through the process, responding to any queries immediately, her response was always prompt and informative. Sara was...
Mr B - "The service I have received from the get go was certainly a 10 out of 10! Fabulous. I could not have been more happy with Suzanne and the Firm." Click here to view Suzanne's Profile...
Mr T - "Very satisfied - I used FBC Manby Bowdler LLP for the first time back in the summer after a business contact had recommended the firm to me. I was very satisfied by the whole experience. I experienced high levels of professionalism and...
Mr T - "I wish to place on record my thanks to Rachael and the practice for the exemplary manner with which you have handled this case, in particular the degree of consideration for my feelings and the sensitivity that has been shown all the way...
Anon - "Charlotte Nutting is fantastic. She can't do enough to help. Even when I have random questions that have nothing to do with the subject we are dealing with at the time, she is more than happy to advise me and guide me. Can't recommend her...
Tracey Knowles - Connect Group - "Our organisation has worked with FBC Manby Bowdler for a number of years for both commercial and employment law advice. I have personally worked with FBC Manby Bowdler for 3 years and have always found the team to be...
Mrs A - "Excellent professional service explained in an easy to understand manner. Very approachable and friendly and came to us in our own home."Mr K - "Graham handled the obtaining of probate for our mothers will in a professional, timely and...
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FBC Manby Bowdler LLP 6 - 10 George Street Snow Hill Wolverhampton WV2 4DN West Midlands DX: 702433 Wolverhampton 5
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Opening Hours: 08:30 - 17:30 Mon-Fri
Phone: 01902 578000
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