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Risk & Compliance Manager
T: 01902 392451
lyn.coughlan@fbcmb.co.uk
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In her primary role as Compliance Manager, Lyn is responsible for the Firm’s practice management quality standards and monitoring the Firm’s on-going compliance performance to ensure all systems and controls are adhered to. In addition Lyn also manages the Firm's IT, Facilities and Records functions and is responsible for Health & Safety across all of our branches.
In 2014 FBC Manby Bowdler's Compliance Team was awarded 'Team of the Year' by LawNet, which recognised the Firm’s innovative approach to centralising and monitoring compliance processes to ensure that all customers to the Firm receive a consistently stellar service.
Lyn is highly regarded for her compliance expertise and sits on the Law Society's Lexcel Panel, which assesses legal firms aiming to achieve the highest standards in the UK.
Did you know? Lyn’s favourite movies are SciFi and she loves to watch a good game of hurling.
Mr T - "I wish to place on record my thanks to Rachael and the practice for the exemplary manner with which you have handled this case, in particular the degree of consideration for my feelings and the sensitivity that has been shown all the way...
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Mr J - "Initial consultation was very reassuring, with clear advice and guidance. We were always kept well informed. I would recommend doing business with this company."Ms E - "Efficient, professional legal services - I find anything related to the...
Tracey Knowles - Connect Group - "Our organisation has worked with FBC Manby Bowdler for a number of years for both commercial and employment law advice. I have personally worked with FBC Manby Bowdler for 3 years and have always found the team to be...
Mr A - "A good professional service. Sensitive to our needs and expectations."Anon - "Excellent service. Suzanne was faultless along the way. perfect communication both on the phone and email and even better face to face. Quick and Easy and...
Ms F - "Ms Carr has been my only solicitor. She is not only a great solicitor but she has a wonderful personality.”Mrs C - “Advice and unpersuasive verbal help on making my will in a rather difficult situation- understanding and sensible,...
Mr P - "Under the difficult circumstances of the coronavirus lockdown I received excellent, expeditious and helpful service and the staff member concerned was a credit to the organisation, showing a real understanding of my position."Mr B - "The...
Ms S - "My experience with Jas was very good. I was kept well informed about what was going on with my case every step of the way. Jas is polite, friendly, courteous, and most of all a professional who does her utmost to help the client (by this I...
Ms D - "Excellent service, very efficient and approachable. The difficult process explained and handled with extreme professionalism and more importantly with speed."...
Mrs T - "Vicky was a lovely lady who dealt with the subject of making a will in a friendly, well informed way - she spoke in a away we could understand and explained every step of the way what was happening, very professional!"Anon - "Originally made...
Mrs B - "Sara dealt with the probate and closure of my mother's estate in a professional and considerate way. She offered us various options but the fixed price cost for handling everything was well worth it. Her actions and follow-up were extremely...
Mr O - “Very pleased as everything was handled in a very professional manner and within the expected time scales.”Ms Y - “Will Jones visited my mother at her home, which made it so much easier for the family to deal with her needs. Also he made us...
Nick Truelove of Kings Chambers - "Sharaz has an exceptional eye for cases to push forward. His tenacity as a negotiator and desire to achieve an excellent outcome for clients is second to none. He does not shy away from a battle, and has excellent...
Miss S - "FBC Manby Bowdler Solicitors are great, taking on my case 4 years ago when other solicitors told me I didn’t have a claim and I wasn’t entitled to any compensation. The people that work there are really nice people and make you feel very...
Mr D - "Thank you so much for doing a perfect job. You made all the stress of selling a house easy."...
Mr S - " I have three sources for legal and business advice but FBC Manby Bowdler far out perform the other two and I would have no hesitation in recommending Andy Ward at the Telford office if you want a great reliable and professional service."...
Mrs D - "Michelle Monnes-Thomas was an excellent ambassador for your company. She was very helpful in preparing my fathers new will, providing advice where requested and keeping us involved at all stages of the process."Mr V - "I was quite happy with...
Mrs H - "I just want to thank you so much for your hard work, help and guidance during my house purchase. You have been brilliant keeping me on track and I am aware that I have relied on you totally."Miss G & Mr H - "Thank you for all your hard work...
Mr H - "My experience throughout the whole process has been one of total confidence and trust in Adam and the company, with both sound legal advice and understanding given to me at all times."Mr R - "Having fought five years against an employer which...
Mrs T - Efficient, friendly, knowledgeable team. The searches were thorough and every step of the way the team advised as to process and terminology which was very helpful. I liked being able to talk directly with our conveyancers, popping into the...
Mr & Mrs H - "Thank you for everything you have done for us, and for your help, courtesy and professionalism in settling my claim. I will now be able to try and put the accident behind me, and can rest in the knowledge that my future is protected...
Mr W - “Very proactive approach to the efficient completion of leasehold legalities on time sensitive matters.”Click here to view David's profile...
Anon - “Good company I have used several times on property and now for a divorce matter, would highly recommend. Good service, Louise Bond was very professional.”Louise has several years’ experience in Family Law and specialises in cases involving...
Mrs P - " The sale of my family home and the purchase of a new property for myself was an emotional and difficult time for me, having lost my dear husband. Laurie Carruthers was absolutely amazing and guided me through the process with ease. At time...
Pamela - "The service provided by Graham Fuller was outstanding. Every aspect of my situation was considered, to provide the most flexible, secure and tax efficient solution for my whole family."Miss B - "Graham was excellent to work with and made...
Ms G - "Charlotte went above and beyond to rectify the litigation issue on my behalf, checking all avenues to pursue and explained everything well throughout the process. She kept me in the loop via emails and phone calls, which I really appreciated...
Mr P - "Fantastic service provided by Andy Ward, no delays, very knowledgeable and helpful. Faultless client service. Highly recommended."Mr M - "A first class service. Thorough and courteous and helpful. Many thanks for the massive amount of...
Mr P - "Our issue with a departed company director was dealt with in a timely and professional manner. We would be happy to recommend in the future."Ms K - "Good Advice - Guy defended my interests with honesty and integrity. The advice given was...
Mr & Mrs H - We have used FBC Manby Bowdler several times for residential sales and purchases. Each time we have been found the team to be highly professional. Their service is personal and we felt they got to know us and understood our needs. They...
Mr A - "Exemplary service delivered on time to cost estimate. All obstacles overcome, professionally and profoundly."Click here to view Andrew's profile...
Anon - "I have very much appreciated having Anne Thomson as my representative in a lengthy and difficult family case. She was principled and resilient all the way through. I highly recommend her for handling significant, complex and challenging...
Ms G - "Kate was brilliant with my divorce, keeping me up to date and explaining the processes. I felt very comfortable talking to Kate. I just wish there were more Solicitors like her."Click here to view Kate's profile...
Mr B - "The service I have received from the get go was certainly a 10 out of 10! Fabulous. I could not have been more happy with Suzanne and the Firm." Click here to view Suzanne's Profile...
Mr & Mrs M - "We would like to thank you very much for your help in steering us through the recent claim. You were very understanding of the situation and helped us get through the last couple of years and gave us good advice as it was very difficult...
Mr J - We received first class advice and help. Sara Thomas was very knowledgeable and provided regular communication all the way through the process, responding to any queries immediately, her response was always prompt and informative. Sara was...
Mr B - "Thanks for all your effort and hard work on this, another good job by FBCMB!!"Click here to view Alison's profile...
Ms K - "I was completely satisfied with my solicitor, she was completely professional, efficient. I couldn't have been happier with her services."Mrs B - "I’m writing to express my thanks for the advice and support Rachel Bloxwich gave during a very...
Mr J - "Another case concluded" "Another case put to rest""Another one bites the dust""Thank you very much to FBC Manby Bowdler and special thanks to Gareth for winning cases for us. This is probably the 9th Case that has been concluded in our...
Miss S - "House purchase went through extremely well and staff were amazing. Kept us updated throughout the whole process and what they needed. We are first time buyers so they were absolutely great in taking us through everything step by step...
Mr W - "Adam Davies was an excellent Solicitor and someone we would return to again if the need arises"...
Mrs V - "Working with Samantha made a difficult task so much easier. Very patient and helpful with an understanding approach to her clients."Mr B - "Service from Samantha was very good and completed within our time scale."Ms G - "Samantha Roberts was...
Harry Jones Company - "Ifzal and his team assisted us in securing a lease with Nissan over a strategically important site in our portfolio. Ifzal and his team made the job as painless as possible. He kept us in the loop and helped explain the...
Ms B - "At every contact with FBC Manby Bowdler they been professional but personable, clearly explaining my options and giving me sound advice promptly. I will definitely use their services again.”Mrs E “Process was very easy and swift as...
Mrs EJ - "I was recommended by a friend. Mr Jones prepared three wills in total, for myself, my partner and my aunt. "Very satisfied with the service provided; couldn't ask for better. Very understanding and considerate throughout the process."Ms B -...
Mr DA - “Having obtained Probate at record speed, it is impossible to recommend any improvement. “In an ever more administrative and complicated world, I have been quite astonished at the speed with which our Probate Grant was obtained and equally...
Mr B - "My wife and I received excellent professional and friendly advice on all occasions we dealt with Sara and other members of staff. A first class service we would recommend to our family and friends without any reservations."Mrs S - "A very...
Mr T - "Very satisfied - I used FBC Manby Bowdler LLP for the first time back in the summer after a business contact had recommended the firm to me. I was very satisfied by the whole experience. I experienced high levels of professionalism and...
Mr R - "Very professional and helpful when contacted."Anon - "Refreshingly reliable service. Thank you"Mr P - "I was very happy with the service received from Tom Devey and the team at FBCMB, you were great throughout all. "Even though I do not...
Mr S - “I would like to say thank you ever so much for representing me, you and your team are brilliant and if I ever need a solicitor you will definitely be used by me, thank you once again.”Click here to view Lorraine's profile...
Mr G - "Niall provided us with an absolutely first class service. The depth and quality of his advice was of the highest standard and his response times and communication were superb even though he is always very busy."Mr P - "Could not have had a...
Mr D - "Julia dealt with my issue very professionally and quickly, explaining everything in detail as we went along and making everything easy to follow. Highly recommend."Mrs L - “Excellent Advice. I have no hesitation recommending FBC Manby...
Ms L - "Jane always explains everything so that I understand and feel reassured. Excellent advice and service."Click here to view Jane's profile...
Mrs G - "I wasn't entirely sure of what I needed to do or I would have tried to do it myself. Mark Turner knew what was needed and got on with it speedily and efficiently. FBCMB are always very good”Mark specialises in a variety of matters including...
Mr A - "Very pleased with the service. Was kept up to date with the various stages of this transaction which was not particularly straight forward, no fault of FBCMB. Parvinder was extremely efficient and very reassuring throughout. Would definitely...
Mr & Mrs Pucknell - "We would like to thank you personally for all the hard work you did on our behalf regarding Beryl's will. We greatly appreciated the fact that you always made yourself available to us when particular problems arose and this...
Mr H - "Throughout a very difficult time for myself and family FBC staff, especially Susan Todhunter, always treated me courteously and with care. The advice given has proved to be sound we were satisfied with the result achieved.Sue always made time...
Mrs S - "Divorce can be a somewhat frightening and daunting prospect for someone on their own. Sarah Millington and her colleague Lindsey Walker were both personable, friendly and nothing was too much trouble. It was a great help to feel that they...
Mr B - "Although the intended purchase did not complete due to findings from the Commercial Surveyor; FBC Manby Bowdler's representation, advice and communication was flawless throughout the process. We will be appointing FBC to represent us again...
Mrs V - "Mr V has particular needs such as learning difficulties. Will was considerate, thoughtful and explained very carefully. We think Will Jones is fantastic!Mrs C - "My contact with FBC Manby Bowdler has been very positive. The service offered...
Mrs N - "Just wanted to say a huge thank you for all of your hard work. It is very much appreciated and I think we have the best outcome."...
Mr D - "Efficient, Professional and Personal"Anon - “Overcame the language barrier effectively and efficiently. Really pleased with all aspects of the work carried out. Thank you”Anon - “Excellent service and good advice, very clear and...
Mr W - “A very professional company, I would not hesitate to use again - 5* rating.”Anon - “Dealt with effectively and easy service with friendly staff”Anon - “Very Pleased with the service and advice given, also the outcome. Very helpful and always...
Mr P - "Both the will and power of attorney were carried out efficiently and with the utmost understanding. The help received from Michelle was outstanding and made the whole process worry free."Mr B - "My mother is a 95 year old woman and Michelle...
Mr V - "I have greatly appreciated the friendliness and understanding I have received from your company, especially from Carina, especially since the complexities of the legal world are completely new to me."Mr A - "The service provided by Carina and...
Mr B - "Thanks for your help in this matter. As i'm sure you've dealt with many cases and know it's tough for people to go through. Knowing I had you look after my case gave me reassurance and trust. Most importantly it gave me peace of mind. Thank...
Mr V - "Very thorough and made sure it was right for us. Guided us well as it was our first time buying. Very good price....
Mrs A - "Excellent professional service explained in an easy to understand manner. Very approachable and friendly and came to us in our own home."Mr K - "Graham handled the obtaining of probate for our mothers will in a professional, timely and...
Mr & Mrs J - “Will was a pleasure to deal with. He dealt with our instruction quickly and efficiently. He explained things in a clear way we could really understand.”Mr C - “Totally professional in every way, listens to what your needs are and...
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FBC Manby Bowdler LLP 6 - 10 George Street Snow Hill Wolverhampton WV2 4DN West Midlands DX: 702433 Wolverhampton 5
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Opening Hours: 08:30 - 17:30 Mon-Fri
Phone: 01902 578000
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