Laura obtained a BSc 2:1 (Hons) Degree in Business and Marketing from Lancaster University in 2004. Following her graduation she worked in an assistant marketing role in the legal sector for 6 months before taking a year out to embark on a round the world adventure. In 2006 Laura joined the Firm as a Marketing Assistant, working on 2 large scale merger/rebranding projects, which finally saw the Firm become FBC Manby Bowdler LLP in 2008. Laura was appointed Marketing Manager in 2009 and in 2011, 12 months on from completing her Professional Postgraduate Diploma in Marketing, Laura was awarded Chartered Marketer status from the Chartered Institute of Marketing (CIM).
Laura leads on the Firm’s strategic marketing activities, working closely with the Firm’s Sales Director, to ensure alignment with and support of the Firm’s overall business plan objectives and growth strategy. In addition Laura also manages the Firm’s Front of House and Reprographics Teams.
Laura believes that exceptional customer service is integral to the success of FBCMB and drives the customer service agenda in the Firm. Laura is a key member of the Firm’s Stellar Service Group focused on using customer insight and innovation to improve the FBCMB customer experience.
In 2015 Laura was appointed to the Firm’s Strategic Management Board alongside Managing Partner Kim Carr and Sales Director Neil Lloyd. The Board is responsible for spearheading the strategic growth of the business.
Did you know? Laura once cage dived with great white sharks in Cape Town, South Africa.